How We Are Different
Years of Successful Experience Means You Can Count On Us...
EXPERIENCED PROFESSIONAL COLLECTORS
We have a collector training program which has been developed from over 30 years of experience including training on security issues, federal regulations, debtor psychology, skip tracing, asset location, industry specific training and the latest in collection tools. We have built customized workflow processes from decades of industry knowledge that benefits our customers with the most efficient collection management, tracking and fast results. Our collectors use firm but diplomatic collection strategies designed to maintain goodwill and preserve the creditor's reputation.
CREDIT BUREAU REPORTING
Labor, time, technology and cost make it prohibitive for many companies to directly report their charged-off accounts to the bureaus. The minimum cost for companies to directly report is $50 per month per bureau plus the cost of software (approximately $500). FINEX Group can cause a negative credit report to be placed on all uncollected debt where it will remain until paid for up to seven (7) years. Negative credit reporting has been proven to increase recovery of delinquent accounts.
STATUS REPORTS
FINEX Group can provide you with comprehensive, timely reporting and flexibility to submit your accounts to us: via fax, email, private shipper or convenient, secure web upload to our site. You can report payments, change account status, and check the status of your accounts, easily through our online, 24 hour secure system. You will find our reporting a significant asset not only as a complete audit trail, but as a tool for analyzing your Accounts Receivable.
ACCOUNT MONITORING
When your customers have skipped town, and all contact information has been exhausted, waiting and hoping they'll call is not the answer. We use account monitoring to watch your customer on the credit bureaus. Any credit move they make we know about. With fresh new contact information in hand, our collection efforts on your behalf immediately resume.
